Expert services and support since 2003

 

Find out how we can help work smarter, not harder by letting AI automate the grind so you can focus on growing your business.

Save Time Through Automation
AI can handle repetitive tasks like email responses, appointment scheduling, invoicing, and data entry. That frees you (and your team) to focus on higher-value work like sales and customer relationships.

✔ Improve Customer Support (24/7)
AI-powered chatbots and virtual assistants can respond to customer inquiries instantly—even outside business hours. This means faster service and happier customers without needing a full-time support team.

✔ Cost Reduction & Efficiency
By automating tasks and improving accuracy, AI reduces labor costs and minimizes errors. It’s like having extra team members without the overhead.

OUR SERVICES
idot Technologies provides reliable, affordable, and professional IT services for small businesses and individuals on-site in Montreal, Laval, Salaberry-de-Valleyfield and Vaudreuil-Dorion, L’ile Perrot, Sainte-Lazare and world wide via remote

Computer Repair

♦Computer/laptop repair (Windows & Apple)
♦Hardware diagnostics
♦Power supply replacement
Motherboard repair / replacement
♦Memory (RAM) errors

♦Hard disk / SSD replacement or upgrade
♦Broken screen replacement
♦Hardware upgrades
♦Preventive maintenance

 

Backup & Data recovery

♦Cloud backup solutions
♦Local backup solutions
♦System image backups
♦Server & workstation backups
♦Deleted file recovery from storage media
♦Data recovery from Hard drive, SSD
♦Disaster recovery planning

 

Sales

♦Computers & laptops (Windows, Apple)
♦Servers (rack, blade, …)
♦Peripherals (printers, GPUs, …)

♦Network equipment (routers, switches, …)
♦Software licensing (Windows, Office, etc.)

Software Support

♦Operating system installation / upgrade
♦Forgotten password reset
♦Software installation
♦Software licensing
♦Slow computer performance
♦Software / application crashes or freezing
♦Connectivity issues
♦System crashes and Blue Screens
Malware & virus infection removal
♦Driver conflicts
♦Missing or corrupted file issues

Network Management

♦Network (LAN/WAN) design & installation
♦Network Cabling
♦Server setup & installation
♦Virtual cloud server setup & intallation

♦Wi-Fi setup & optimization
♦Router, firewall & switch configuration
♦Network (24/7) security & monitoring
♦VPN setup (secure remote access)
♦Patch management & updates
♦Active Directory management

♦Email server setup & support
♦Terminal server setup

AI

♦AI Consulting & Strategy
♦AI Automation (Workflow Automation)
♦AI receptionist

♦AI Chatbot development
♦AI Agent development

♦Predictive analytics
♦AI marketing

Cybersecurity

♦Virus and malware removal
♦Endpoint protection
♦Firewall & network security
♦Intrusion detection and prevention

♦Security audits
♦Vulnerability assessments

♦Penetration testing
♦Email security & spam filtering
♦Ransomware protection

 

Web Design

♦Basic website design
♦Business website design
♦Ecommerce website design
♦SEO & performance optimization
♦Security Updates & Monitoring
♦SSL certificate installation

♦Backup & Recovery
♦Domain Registration
♦Website hosting & maintenance
♦Graphics & logo design